Computer thieves stole over $351 million from popular crypto platform Bitget, forcing the site to stop customers from taking out money.
Bitget experienced a massive robbery in which online thieves stole about $351 million. The big attack happened on September 24, 2026, when computer hackers managed to break into the system used to send and receive digital coins.
Because of this massive theft, the company stopped all customers from taking their money out of the platform while safety teams investigate the crime.
The company discovered that something was wrong when unusual transfers started moving huge amounts of money out of their online wallets without permission.
These online storage systems are connected directly to the internet to handle everyday payments, making them easier targets for clever thieves.
Company leaders stepped in quickly to block further loss, but the thieves still managed to walk away with millions of dollars in different popular digital currencies.
To keep the rest of the money safe, the company paused withdrawals for all users around the world. Company leader Gracy Chen took to social media to explain how the break-in happened and tried to calm nervous customers down.
She shared that “the attacker compromised a critical backend system within our wallet infrastructure, used it to spoof transaction data, and triggered our authorization process to move funds out.”
She added that “private key compromise has been ruled out,” meaning the hackers tricked the system rather than stealing the main master keys.
Despite the temporary freeze on withdrawals, the company assured customers that they will not lose their life savings.
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The exchange has a special emergency money pool holding over $464 million, which was created precisely to protect users from unexpected accidents like this one.
Chen promised users that “the full amount of this loss falls within the coverage of Bitget’s User Protection Fund.” This means the company intends to use its own emergency cash to replace every single dollar that was taken.
Police agencies and computer security experts are now working together across multiple countries to track down where the stolen digital coins went.
Some security trackers noticed that the thieves quickly exchanged the stolen tokens into different digital coins to hide their identity.
Meanwhile, regular users must wait patiently for the company to finish checking its computer systems before they can cash out their money again.
About the Author
Jennifer Sakmufuwo Baba is a tech analyst, senior staff, and writer covering artificial intelligence, cybersecurity , and emerging technologies at TechRegard. Based in Nigeria, she's passionate about translating complex tech developments into compelling, accessible stories for diverse audiences. Her work focuses on how technology shapes innovation across Africa and globally.
